Customer Service Representative

6 months ago

Bedlington, United Kingdom TT Electronics plc Full time

Company Overview:
Come and work with us the “TT Way” which means we do the right thing, bring out the best in each other, achieve more together, champion expertise and get the job done well With approximately 4100 colleagues we operate from 21 locations around the world. Building the expertise of our people is critical to the future success of our organisation.

TT Electronics is a global provider of engineered electronics. We collaborate with customers in the transportation, industrial, medical, and aerospace and defence markets, providing them with engineering expertise and support through a global network of specialists and world class facilities. As a responsible employer we encourage all our people to “give something back” by supporting the local communities in which we operate.

TT Electronics Bedlington
**is part of the Sensors and Specialist components division; L**eaders in high reliability, high performance and engineered electronic
**passive** components.
**Responsible for**
**and** specialising in microcircuit production for the civil aircraft, space, and defence industries.

Role Overview and Responsibilities:
We have several permanent vacancies within our Customer Service team. If you’re looking for challenge, and pride yourself on delivering a high level of customer service this is a great opportunity.

Our Customer Service team is based in the UK and works to meet the demands and varying timezones of our Customers.

You will be responsible for providing a high level of service to your global customers. Teamwork is key, so your desire to be supportive of all within the team and to each other’s accounts is necessary, continually looking to improve the customer experience. You will strive to deliver in a timely manner and be able to communicate, organise and influence both internally and externally.

You will excel in the fast paced environment of customer service providing pro-active first point of contact for customers and to ensure that all processing, administration and handling of orders or queries is dealt with efficiently and effectively. You will be professional and effective in all areas of your work.

Qualifications, Skills and Attributes:

- Customer Service experience
- Excellent communication skills
- Keyboard and problem solving skills
- Experience of working well under pressure and within set time frames ideally gained in a fast-paced environment.
- Experience of Microsoft packages is essential.
- Fluency in an additional language would be advantageous but not essential
- All other training will be provided

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