Customer Service Representative

3 weeks ago


Bedlington, Northumberland, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, answering queries and resolving issues in a professional and courteous manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Assist with merchandising and maintaining the bakery, ensuring a high standard of quality and presentation.
  • Proactively identify opportunities to improve customer satisfaction and contribute to the success of the store.

Requirements

  • Previous experience in a fast-paced retail environment, with a strong focus on customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Flexibility to work a variety of shifts, including early mornings, evenings and weekends.
  • A positive attitude, with a passion for delivering exceptional customer service and contributing to the success of the store.

What We Offer

  • A competitive hourly rate, with opportunities for progression and career development.
  • A comprehensive benefits package, including 30-35 days' holiday, 10% in-store discount and a pension scheme.
  • Enhanced family leave and a long service award, demonstrating our commitment to supporting our employees.

Join Our Team

If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we would love to hear from you. Apply now to become a part of our dynamic team at Lidl in Deutschland.



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