Community Experience Leader

2 weeks ago


Cardiff, Cardiff, United Kingdom Lean Competency System Full time
Job Summary: We are seeking a skilled Community Experience Leader to drive the growth, engagement, and overall experience of our professional community. As a key member of our team, you will be responsible for building, managing, and nurturing relationships within our community.

Main Responsibilities: This role involves developing and executing a robust community strategy that supports both LCS and Group strategic goals. You will build strong and regular engagement across our Membership of over 160 companies through an active and engaging community programme. Additionally, you will collaborate with other organisations and communities to support Lean thinking growth across industries and regions linked to the LCS and wider Group strategic goals.

Key Skills and Qualifications: To succeed in this role, you will need experience in community management, with a proven track record of growing and managing a professional or industry-specific community. You should also have excellent verbal and written communication skills, with the ability to engage, inspire, and mediate conversations effectively. Strong organisational and project management skills, with experience planning and executing events or initiatives, are also essential. Familiarity with analytics tools and a comfort with measuring and interpreting engagement data are desirable. Finally, you should have a genuine passion for building communities and a deep understanding of what makes communities thrive.

What We Offer: In return for your expertise and dedication, we offer a competitive salary of up to £40,000 per annum, plus a profit share dependent on company and individual performance. Other benefits include a matched pension scheme, annual leave, an extra day off for your birthday, leave purchase, comprehensive private medical insurance, and loyalty awards based on length of service or exceptional events.

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