Product Experience Leader

1 day ago


Cardiff, Cardiff, United Kingdom Monzo Full time
Role Overview
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We're redefining the banking experience, and we need a visionary leader to shape our app's future.

This role involves leading a team of product managers, collaborating with engineering, design, data, and marketing teams to deliver world-class customer experiences. You'll be responsible for defining and delivering strategies that drive customer engagement and retention.

You will work closely with cross-functional partners to ensure seamless integration and effective communication. Your ability to partner with various teams will be crucial in driving business impact and achieving goals.

  • The ideal candidate will have a proven track record of leading high-performing teams and shipping successful products at fast-growing companies.
  • Data-driven decision-making is essential; you should have experience working with machine learning experts or data scientists to define key metrics, run experiments, and drive business results.
  • A strong desire to challenge the status quo and create innovative solutions is necessary. You should be passionate about building value for customers and not just focusing on business outcomes.
  • Effective collaboration with diverse teams, including engineering, design, data, user research, marketing, legal, and compliance, is vital.

This role offers a competitive salary of £120,000 - £160,000 depending on experience, plus stock options and benefits. We can also assist with relocation and sponsorship of visas. The position can be based in our London office or remotely within the UK, with flexible working hours and a £1,000 learning budget.


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