Sales Representative

4 weeks ago


Witham, Essex, United Kingdom Adecco Full time

Job Title: Sales Representative - Steel Industry

Job Summary: We are seeking a motivated and enthusiastic Sales Individual to join our client's team in the steel industry. As a Sales Representative, you will be responsible for promoting and selling our client's products and services to customers within an assigned geographic area or customer accounts.

Key Responsibilities:

  • Negotiate prices and secure orders at the best commercial rates.
  • Analyse and identify customer requirements from customer correspondence.
  • Input customer enquiry into Power Pricing tool.
  • Use the Power Pricing guidelines to make decisions on what to quote the customer.
  • Calculate prices for products that fall outside range of power pricing.
  • Quote the customer.
  • Promote additional products and added value services.
  • Assess customer needs.
  • Research the project for appropriate product suggestions.
  • Identify appropriate products for project.
  • Calculate and quote the customer.
  • Identify, research and contact prospective and current customers and build/maintain positive relationships that will generate future sales and repeat business.
  • Use internal and external resources to identify potential customers.
  • Make contact with prospective, lapsed and current customers.
  • Establish the needs of the customer.
  • Coordinate visits to sites if the volume is appropriate.
  • Engage with the appropriate company stakeholders to refer sales leads.
  • Provide customer feedback and information on customer and competitor activity to appropriate contacts within the organisation.
  • Manage quotes within Power Pricing system.
  • Review status of quoted projects.
  • Identify open quotes and contact to enquire up to date customer requirements.
  • Update Power Pricing with current status of customer enquiries.
  • Ensure all lost quotes are captured in the appropriate system.
  • Manage the delivery of secured orders.
  • Coordinate with Production and Transport in depot or via third party to deliver order requirements where appropriate.
  • Obtain rebar and delivery schedules, Supply schedules to automatic scheduling repository efficiently.
  • Oversee the customer delivery schedule through scheduling system.
  • Liaise with production to ensure delivery commitments to our customers are met.
  • Resolve problems and customer complaints.
  • Identify potential complaints from customers as the contract progresses.
  • Take appropriate action to avoid a customer complaint.
  • Respond to customer complaints that arise.
  • Log customer complaints in CRM system.
  • Respond to feedback received from the CRM system.
  • Analyse and take action or escalate when common complaint trends are identified.
  • Work in conjunction with the credit control team to resolve credit issues.

Requirements:

  • Experience in business to business sales.
  • Experience of sales within the building / Construction/ Manufacturing/ Engineering sectors a strong advantage.
  • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Strong problem-solving and customer service skills.
  • Excellent communication and relationship-building abilities.

Benefits:

  • Competitive salary of up to £30,000 plus bonus.
  • Full-time position with Monday to Friday, 8am-5pm working hours.
  • 22 days of holiday plus Bank Holidays (totaling 30 days).
  • Pension scheme with company matching up to 5%.
  • Life cover at three times basic salary.
  • Electric Car Scheme.


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