Strategic Account Manager

4 weeks ago

Plymouth, Plymouth, United Kingdom Wesco Full time

As a Strategic Account Manager at Wesco International, Inc., you will play a critical role in maintaining and developing key relationships with our most valued clients. Your primary focus will be on identifying and capitalizing on cross-selling and upselling opportunities, ensuring customer satisfaction, and driving business growth.

Key Responsibilities:

  • Collaborate with the Sales team to develop and execute strategic account plans, driving revenue growth and customer loyalty.
  • Develop and maintain strong relationships with key customer stakeholders, understanding their business needs and delivering value-added solutions.
  • Liaise between the field and Global Accounts teams to pursue new agreements, value-add commitments, and increase customer wallet-share.
  • Manage a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
  • Communicate customer activity, opportunity status, renewal status, and strategic plan progress to management.
  • Participate in solution development efforts that address customer needs and drive business success.

Requirements:

  • High School Degree or Equivalent required; Bachelor's Degree preferred.
  • 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.
  • History of success maintaining and developing key relationships.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
  • Ability to understand where potential exists in assigned accounts and create opportunities.
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
  • Strong negotiation and problem-solving skills.
  • Proficiency with CRM software and Microsoft Office.
  • Self-starter and able to work efficiently under pressure.
  • Experience in executing in a matrix organization managing multiple stakeholders and projects.
  • Ability to travel up to 25%.

Wesco International, Inc. is an Equal Opportunity and Affirmative Action Employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

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