Strategic Account Manager

6 hours ago

Plymouth, Plymouth, United Kingdom Wesco Full time

As a Strategic Account Manager at Wesco International, Inc., you will play a crucial role in maintaining client relationships with key target accounts that have a strategic impact on the company's long-term success. Your primary responsibility will be to identify cross/up and repeat sales opportunities and work to resolve any issues or concerns to ensure customer satisfaction.

Key Responsibilities:

  • Collaborate with the Sales team to create and support the execution of strategic account plans at key, named accounts.
  • Drive new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
  • Develop and maintain relationships with priority customer stakeholders, understanding their key business issues and recommending ways to deliver value.
  • Liaise between the field and Global Accounts teams to pursue new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increase customer wallet-share.
  • Manage a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
  • Communicate customer activity, opportunity status, renewal status, and strategic plan progress to management.
  • Participate in solution development efforts that best address customer needs.
  • Engage supplier sales resources to enlist their support and create solutions.

Requirements:

  • High School Degree or Equivalent required; Bachelor's Degree preferred.
  • 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.
  • History of success maintaining and developing key relationships.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
  • Ability to understand where potential exists in assigned accounts and recognize and create opportunities.
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
  • Strong negotiation and problem-solving skills.
  • Proficiency with CRM software and Microsoft Office.
  • Self-starter and able to work efficiently under pressure.
  • Experience in executing in a matrix organization managing multiple stakeholders and projects.
  • Ability to travel up to 25%.

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