Strategic Account Manager

4 weeks ago

Plymouth, Plymouth, United Kingdom Wesco Full time

As a Strategic Account Manager at Wesco International, Inc., you will play a critical role in maintaining and developing key relationships with our most important clients. Your primary focus will be on identifying and pursuing new business opportunities, as well as ensuring customer satisfaction and loyalty.

Responsibilities:

  • Collaborate with the Sales team to develop and execute strategic account plans that drive revenue growth and customer engagement.
  • Develop and maintain a deep understanding of our clients' business needs and challenges, and provide tailored solutions to address these needs.
  • Work closely with cross-functional teams to identify and pursue new business opportunities, and to develop and implement sales strategies that drive growth and revenue.
  • Build and maintain strong relationships with key client stakeholders, and provide exceptional customer service to ensure high levels of satisfaction and loyalty.
  • Develop and maintain a pipeline of opportunities at key accounts, including new business opportunities, renewals, and share improvement opportunities.
  • Communicate customer activity, opportunity status, and strategic plan progress to management.
  • Participate in solution development efforts that best address customer needs.
  • Engage with supplier sales resources to enlist their support and create solutions.

Qualifications:

  • Bachelor's Degree or Equivalent required; High School Degree or Equivalent preferred.
  • 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.
  • History of success maintaining and developing key relationships.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
  • Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
  • Strong negotiation and problem-solving skills.
  • Proficiency with CRM software and Microsoft Office.
  • Self-starter and able to work efficiently under pressure.
  • Experience in executing in a matrix organization managing multiple stakeholders and projects.
  • Ability to travel up to 25%.

Wesco International, Inc. is an Equal Opportunity and Affirmative Action Employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

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