Contact Centre Administrator

2 weeks ago


Ringwood, Hampshire, United Kingdom South West Recruitment Full time

Job Summary

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We are seeking a highly motivated and results-driven individual to join our Contact Centre team as a Customer Service Admin. The successful candidate will have excellent sales and customer service skills, with the ability to work effectively in a fast-paced environment.

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About the Role

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In this exciting opportunity, you will be responsible for handling new orders, customer service actions, and managing emails. You will also be expected to develop and maintain strong relationships with customers, providing them with exceptional service and support.

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Key Responsibilities

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  • Handle new orders and customer service actions with a focus on upselling.">
  • Manage emails and vary types of customer inquiries.">
  • Develop and maintain strong relationships with customers.">
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Requirements

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To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team-based environment. A strong background in sales and customer service is essential, with a proven track record of meeting or exceeding sales targets.

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Salary: £28,000 per annum, dependent on experience.



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