Excellent Customer Experience Specialist
3 weeks ago
Job Description: We are seeking an Excellent Customer Experience Specialist to join our team in Aberdeen, where you will be responsible for delivering outstanding customer service and creating an exceptional experience for our customers.
">About the Company: Arnold Clark is committed to creating a diverse and inclusive workplace, where collaboration, unique perspectives, and multiple approaches are celebrated.
">Role Overview: As an Excellent Customer Experience Specialist, you will be an in-branch expert, devoted to learning about our products and developing your communication skills to help our customers make the right choice when buying a vehicle.
">Key Responsibilities:
">- ">
- Preparing the showroom and cars for the day ahead.">
- Supporting the Sales department and delivering excellent customer experience.">
- Organising and accompanying customers on test drives.">
- Learning about our products so you can help our customers find the perfect fit.">
- Enhancing the customer journey from enquiry to delivery.">
Requirements:
">- ">
- A confident communicator with a positive attitude.">
- A full UK driving licence.">
- Able to work independently and as part of a team.">
- Eager to progress within the role to car sales.">
Benefits:
">- ">
- 33 days' holiday allowance with room to grow.">
- Generous retail discounts.">
- Pension scheme.">
- Maternity and paternity packages.">
- Opportunities for training and progression.">
Salary: £30,000 per annum, depending on experience.
">About the Location: Our Hyundai branch in Aberdeen offers a unique opportunity to work in a fast-paced and dynamic environment, serving customers across the region.
">To Apply: If you are a motivated and customer-focused individual who is eager to develop your skills and progress your career, please submit your application.
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