Customer Experience Specialist

18 hours ago


Aberdeen, Aberdeen City, United Kingdom Arnold Clark Group Full time

At the Arnold Clark Group, we are seeking a highly skilled Customer Experience Specialist to join our team in Aberdeen. As a key member of our sales department, you will be responsible for delivering exceptional customer experiences and ensuring that our customers leave our showroom feeling satisfied and confident in their purchasing decision.

We offer a competitive salary of £25,000 - £35,000 per annum, depending on experience, as well as a comprehensive benefits package including 33 days' holiday allowance, generous retail discounts, private healthcare, and pension scheme.

About the Role:

  • Deliver outstanding customer service and ensure that our customers have an exceptional experience at our showroom.
  • Support the Sales department in achieving sales targets and exceeding customer expectations.
  • Liaise with colleagues to ensure seamless communication and effective teamwork.

Requirements:

  • A full UK driving licence is essential.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.

Benefits:

  • 33 days' holiday allowance.
  • Generous retail discounts.
  • Private healthcare.
  • Pension scheme.


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