Customer Experience Manager

2 days ago


Aberdeen, Aberdeen City, United Kingdom Arnold Clark. Full time

At Arnold Clark, we're currently looking for Customer Service Executives to create an outstanding customer experience at our Aberdeen branch.

About Us

We're a leading car retailer with a passion for delivering exceptional customer service. Our team of experts is dedicated to helping customers find their dream car and providing them with an unforgettable buying experience.

Job Description

The successful candidate will be responsible for assisting customers in finding the perfect vehicle, answering their queries, and providing them with excellent after-sales support.

Required Skills and Qualifications

To succeed in this role, you'll need excellent communication skills, a positive attitude, and a strong passion for customer service. You'll also need to be proficient in handling customer complaints and resolving issues in a professional manner.

Benefits

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. Other benefits include 33 days' holiday allowance, generous retail discounts, private healthcare, and Simplyhealth.



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