Outstanding Customer Experience Specialist

1 day ago


Aberdeen, Aberdeen City, United Kingdom Arnold Clark. Full time

About the Position

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We're seeking a talented individual to fill the role of Outstanding Customer Experience Specialist at our Hyundai branch in Aberdeen. As a key member of our team, you'll play a crucial role in ensuring our customers have an exceptional experience when purchasing a vehicle from us.

Key Responsibilities

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  • Delivering outstanding customer experience through product knowledge and communication skills.">
  • Supporting the Sales department in achieving sales targets.">
  • Maintaining showroom presentation and advertising standards.">
  • Organising and accompanying customers on test drives.">
  • Developing and maintaining product knowledge to provide informed advice to customers.">
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What We Offer

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As an employee at Arnold Clark, you'll enjoy a competitive salary of £24,000 - £28,000 per annum, depending on experience, plus benefits including 33 days' holiday allowance, generous retail discounts, private healthcare, and opportunities for training and progression.

Requirements

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To succeed in this role, you'll need to have a full UK driving licence, excellent communication skills, and a passion for delivering exceptional customer service. A strong understanding of car sales principles and practices would also be advantageous.



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