Customer Service Representative

3 weeks ago


Ilkley, Bradford, United Kingdom Bistrot Pierre - Midlands Team Member Full time

About the Role:

We are looking for a Customer Service Representative to join our team as a Waiting Team Member at Bistrot Pierre - Midlands Team.

Key Responsibilities:

  • Deliver a high level of customer service to ensure a positive dining experience for our guests.
  • Perform all tasks to the Bistrot Pierre standard, maintaining a clean and welcoming environment for our customers and staff.
  • Contribute positively to the sales activity at your Bistrot, promoting our menu and services to enhance customer satisfaction.

What We Offer:

  • Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots.
  • An awesome service charge on top of your competitive hourly pay rate.
  • Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker.
  • Discounted room rates at our two hotels.
  • Discounted selected dishes on shift, and wines at cost price.
  • We take well-being seriously, so you'll have access to our 24/7 employee assistance programme.
  • Fantastic staff nights out and on-shift daily and monthly incentives.
  • Annual company rewards – get the chance to win holiday vouchers for you and your loved ones.
  • Take part in our Future Leaders course, where you can experience bespoke career development.
  • Length of service awards.

Why Work with Us:

Bistrot Pierre is a dynamic and welcoming team that prides itself on delivering the best possible experience for our guests. We are committed to providing a positive and inclusive environment for our employees to excel and develop in their roles.



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