Part Time Sales Representative

3 weeks ago


Ilkley, Bradford, United Kingdom Hotel Chocolat Full time

Hotel Chocolat is a leading premium chocolate brand in the UK, renowned for its luxury giftable chocolates, innovative drinking chocolate system, and commitment to sustainability and ethics.

We're seeking a passionate and enthusiastic Sales Advisor to join our Ilkley team. As a Sales Advisor, you will engage with our guests to showcase our products in a warm and personable manner, ensuring an exceptional experience through excellent product and brand knowledge.

Key Responsibilities:

  • Welcome and serve our customers with a smile, providing excellent service during their visit.
  • Prepare hot and cold drinks, ice creams, and snacks according to our guidelines and processes, adhering to our allergens, quality, and health and safety standards.
  • Manage the till and queue efficiently, processing transactions, refunds, and exchanges, and responding to customer feedback.
  • Learn about our range of products, including how we sell, grow cocoa, and manufacture our products, as well as our commitments to sustainability and ethics.
  • Run tasting sessions and demonstrations of products, showcasing our expertise and passion for chocolate.
  • Work with the team to support with deliveries and stock, maintaining the appearance of the store and café areas, and adhering to our health and safety guidelines.

Our Benefits:

  • Competitive hourly rate of £12.00.
  • Incentives based on performance.
  • 50% unlimited staff discount to treat yourself and your friends and family.
  • 70% discount off a stay in our Hotel in St Lucia.
  • Flexible working arrangements to balance work and family/home life.
  • A chance to work in an exciting, innovative, and expanding company.


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