Site Manager
3 weeks ago
Role Summary
This is an exciting opportunity to lead and develop a team of departmental managers and frontline staff to deliver exceptional service to our clients and customers. As a Site Manager, you will be responsible for the delivery of all contracted services, including the successful management of outputs from strategic partners and sub-contractors. You will promote the reputation of ESS and drive continuous improvement, efficiency, and operational excellence.
Key Responsibilities
- Manage client and contractual relationships to ensure compliance with company policies and prioritize safety in all activities
- Drive foodservice and support solutions that exceed customer requirements, focusing on continuous improvement and operational excellence
- Manage contractual relationships with clients and identify commercial opportunities to improve performance
- Ensure the site implements relevant HSE procedures, including risk assessments, accident reporting, and HSE training
- Provide HSE information, instruction, training, and supervision to enable employees to carry out their work safely and effectively
- Build enduring relationships with clients and identify opportunities to improve performance and retention
- Review contract performance, identify areas for improvement, and ensure compliance with client expectations
- Deliver budgeted profit by leading departmental managers in financial target delivery and analyzing costs to identify efficiencies
About You
- Proven experience in managing successful teams in a highly commercial Soft FM environment
- Single-site operational experience with a focus on delivering services to exacting specifications within quality and performance management regimes
- Experience leading and managing successful teams to deliver great results
- Track record of growing organic sales and retaining business
- Foodservice or Soft FM background with budget management and profit and loss account responsibility
- Ability to communicate effectively with senior stakeholders and demonstrate commercial awareness
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- Comprehensive training and support
- Collaborative and supportive work environment
About Us
ESS is part of Compass Group UK and Ireland's Defence, Government, and Energy services sector. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, as well as onshore and offshore facilities for the energy sector. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
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