Site Manager

3 weeks ago


Pewsey, United Kingdom ESS Full time
Job Description

Role Summary

This is an exciting opportunity to lead and develop a team of departmental managers and frontline staff to deliver exceptional service to our clients and customers. As a Site Manager, you will be responsible for the delivery of all contracted services, including the successful management of outputs from strategic partners and sub-contractors. You will promote the reputation of ESS and drive continuous improvement, efficiency, and operational excellence.

Key Responsibilities

  • Manage client and contractual relationships to ensure compliance with company policies and prioritize safety in all activities
  • Drive foodservice and support solutions that exceed customer requirements, focusing on continuous improvement and operational excellence
  • Manage contractual relationships with clients and identify commercial opportunities to improve performance
  • Ensure the site implements relevant HSE procedures, including risk assessments, accident reporting, and HSE training
  • Provide HSE information, instruction, training, and supervision to enable employees to carry out their work safely and effectively
  • Build enduring relationships with clients and identify opportunities to improve performance and retention
  • Review contract performance, identify areas for improvement, and ensure compliance with client expectations
  • Deliver budgeted profit by leading departmental managers in financial target delivery and analyzing costs to identify efficiencies

About You

  • Proven experience in managing successful teams in a highly commercial Soft FM environment
  • Single-site operational experience with a focus on delivering services to exacting specifications within quality and performance management regimes
  • Experience leading and managing successful teams to deliver great results
  • Track record of growing organic sales and retaining business
  • Foodservice or Soft FM background with budget management and profit and loss account responsibility
  • Ability to communicate effectively with senior stakeholders and demonstrate commercial awareness

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Comprehensive training and support
  • Collaborative and supportive work environment

About Us

ESS is part of Compass Group UK and Ireland's Defence, Government, and Energy services sector. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, as well as onshore and offshore facilities for the energy sector. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.


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