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Restaurant Operations Manager

1 month ago


Burton upon Trent, Staffordshire, United Kingdom Hoar Cross Hall Full time

About Hoar Cross Hall:

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Our estate boasts exquisite dining venues, expansive gardens, and a world-class spa.

We pride ourselves on providing incredible service and a memorable experience for every single guest. Our team is dedicated to creating positive and lasting impressions.

The Role:

We are seeking a dynamic and motivated Assistant Restaurant Manager to join our team and contribute to our continued success. As a key member of our restaurant team, you will help oversee day-to-day operations, drive team success, and ensure every guest enjoys a seamless dining experience.

Responsibilities:

  • Adhere to opening and closing procedures to ensure the smooth daily operations within our restaurant.
  • Conduct effective shift briefings to keep the team updated on VIPs, special occasions, and daily goals.
  • Demonstrate exemplary service attributes consistent with industry and company standards.
  • Demonstrate a thorough understanding of health, hygiene, and first aid safety regulations, ensuring a safe environment for guests and staff.
  • Assist with staffing needs by assessing daily and weekly requirements and adjusting schedules as needed.

Requirements:

  • Previous experience in a supervisory role within restaurants or hospitality industry.
  • Strong knowledge of restaurant and bar operations.
  • Exceptional people skills with the ability to communicate and collaborate effectively.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • Strong organisational skills and attention to detail.

What We Offer:

  • Competitive rate of pay.
  • Complimentary use of the leisure and spa facilities.
  • Staff canteen providing a variety of lunch options daily.
  • Discount on overnight stays and spa days.
  • 30% discount on food and drink.
  • Employer workplace pension contribution.
  • Excellent induction and training programme.
  • Perkbox online benefits and discounts.
  • Free parking.
  • Opportunities for professional development and career advancement.

Why Hoar Cross Hall:

We are a family-run business that prides itself on treating our guests as friends of the family. We strive to create positive and memorable experiences for every guest who visits our estate.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.