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Customer Service Specialist
2 months ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Reed. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling complaints and problem-solving, and liaising with insurance providers.
Key Responsibilities:- Deliver a high level of customer service through effective communication and problem-solving skills
- Handle complaints and resolve issues in a timely and professional manner
- Liaise with insurance providers to manage claims and renewals
- Address customer queries over the phone and via email
- Excellent communication and interpersonal skills
- Positive and enthusiastic attitude with a strong customer service ethos
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in Microsoft Word and Excel
We offer a competitive salary and a range of benefits, including opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
