Health and Wellbeing Coach

1 week ago


Durham, Durham, United Kingdom Rethink Mental Illness Full time
Job Summary

We are seeking a dedicated Health and Wellbeing Coach to provide person-centered support to individuals serving community sentences or transitioning from prison in Durham and Cleveland.

The successful candidate will work within the new Dynamic Probation Framework, delivering structured support to help individuals address personal wellbeing, mental health, and social challenges.

Key Responsibilities:

  • Provide 1:1 and group-based support to service users, creating individualised action plans and working towards achievable goals.
  • Work collaboratively in a multi-agency setting to support successful outcomes for service users.
  • Foster a safe, supportive environment, using a coaching approach to empower service users.
  • Conduct assessments, maintain records, and meet performance targets within agreed timeframes.
  • Support service users in overcoming barriers, developing life skills, and accessing resources such as housing and health services.
  • Participate in out-of-hours support via weekday helpline (5-8 pm) and occasional Saturday drop-in sessions.
  • Uphold Rethink's values, ensuring a respectful and inclusive approach to all individuals.
Qualifications and Experience

The ideal candidate will possess:

  • NVQ Level 3 or equivalent in Health and Social Care, Mental Health Coaching, or a related field.
  • Experience supporting vulnerable individuals using structured, time-limited support in a 1:1 and/or group setting.
  • Knowledge of mental health, criminal justice, housing, and substance misuse.
  • Strong communication skills and an understanding of cultural sensitivity.
  • Full UK driving license and access to own transport.
Desirable Qualifications and Experience

The following qualifications and experience are desirable:

  • Lived experience with mental health or criminal justice issues.
  • Experience within prison environments or with offender support.
  • Training in health education (e.g., Mental Health First Aid).
About Rethink Mental Illness

Rethink Mental Illness is a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns, and advice and information.

Our mission is to 'A better life for everyone severely affected by mental illness.'

We are committed to creating a diverse, inclusive, and engaged employer, and we welcome applications from everyone, including applicants with lived experience, those who are LGBTQIA+, people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.



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