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Front Desk Supervisor

4 weeks ago

Oakham, Rutland, United Kingdom The Club Company Full time

At The Club Company, we're seeking a talented and enthusiastic individual to join our team as a Front Desk Supervisor. This role is a fantastic opportunity to work in a warm and welcoming environment, delivering exceptional service to our members and guests.

The successful candidate will be responsible for managing a team of approximately 6 staff, ensuring that our clubs are places that people love to visit. With a strong focus on customer satisfaction, you'll be expected to set the right example for staff to deliver a standard of service and presentation that meets guests' needs and expectations.

We're looking for someone who is able to work with and motivate others in a challenging environment. If you have a passion for delivering exceptional customer service and are able to lead by example, we'd love to hear from you.

Our amazing employee benefits:

  • Fun and professional work environment
  • Complimentary use of health club, group exercise classes and golf facilities
  • Competition play for team members with a golf handicap
  • Bonus holiday days
  • Generous Hotel Offers and Discounts when you stay at our hotels
  • 70% off meals on duty
  • 25% off food, retail and spa treatments at other times
  • Discounted membership for a friend or your family membership
  • Free Parking
  • Uniform provided
  • Learning and Development programs
  • Employee Assistance Programme
  • Opportunities to grow and develop within the group
  • Cycle to Work scheme
  • Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
  • Smile Seeker Recognition and Reward Scheme