Recption and Events Assistant

6 months ago


Oakham, United Kingdom Proper Pub Company Oakham Full time

On reception you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards

Key Responsibilities:

- Greet and welcome guests as soon as they arrive
- Direct visitors to the appropriate person and place
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Receive, sort and distribute daily mail/deliveries
- Are able to help with busy restaurant service if required

**Requirements**:

- Experienced receptionist (1-2 year minimum)
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude

As part of the Events Team, you will also plan and manage groups, parties, special occasion bookings and will have some involvement in weddings. Putting together documents and liaising with clients from enquiry to booking date. Processing deposits and creating invoices.

**Job Type**: Part-time
Part-time hours: 25 - 30 per week

**Salary**: From £11.00 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Discounted or free food
- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Oakham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel Receptionist: 1 year (preferred)

Work Location: In person


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