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Sales and Events Coordinator
2 months ago
About the Role:
Mosaic Pub & Dining is seeking an experienced Sales and Events Supervisor to join our team. As a Sales and Events Supervisor, you will be responsible for managing and responding to incoming customer enquiries, guiding and supporting the Weddings and Events Co-ordinator with reactive sales and organisation, and ensuring a smooth running of the wedding / event and communicating effectively with the BOH and FOH team.
Key Responsibilities:
- Manage and respond to incoming customer enquiries
- Guide and support the Weddings and Events Co-ordinator with reactive sales and organisation
- Stay in constant communication with the organisers / wedding couple throughout the entire booking process
- Ensure a smooth running of the wedding / event and communicate effectively with the BOH and FOH team
- Ownership of inbound sales and booking system, maximising sales opportunities
- Identify new business opportunities including new markets, clients, partnerships, products or services
- Pro-actively drive new and existing relationships with businesses in the area through available sales tools and build a database of key bookers
- Manage and optimise third parties and work closely with event / wedding agencies
- Drive marketing and sales strategies in line with the site / personal targets
- Work alongside the Marketing Manager on planning new marketing initiatives to support the venue KPI's
- Maximise the sites online presence through social media, website SEO, relevant third parties and Google profile
- Work to pre-determined pre-booked sales targets as set by the business
- Reporting to the Operations Manager and CEO, working alongside the General Manager
Requirements:
- Previous experience in a similar role for at least 3 years
- Highly organised with excellent communication skills
- Previous Experience with Designmynight / Collins would be preferred but not essential
- Strong sales skills
- Ability to develop and implement marketing, sales and promotional strategies
- Capable of prioritising own workload and self-motivated
- Ability to build and maintain strong working relationships with a wide range of clientele and colleagues
- Ability to drive the team around you including the Wedding and Events Coordinator
- High level of professional presentation with a friendly and welcoming personality
What We Offer:
- A competitive and achievable bonus scheme
- Autonomy in your role to make it your own
- Part of a larger sales team with room for growth and development
- 50% Discount on food and drinks in any of our venues
- Free meals at work
About Us:
Mosaic Pub & Dining is a leading hospitality company with a passion for delivering exceptional customer experiences. We are committed to providing a dynamic and supportive work environment that allows our team members to grow and develop their careers.
