Sales and Events Coordinator

2 months ago

London, Greater London, United Kingdom Mosaic Pub & Dining Full time
Job Title: Sales and Events Supervisor

About the Role:

Mosaic Pub & Dining is seeking an experienced Sales and Events Supervisor to join our team. As a Sales and Events Supervisor, you will be responsible for managing and responding to incoming customer enquiries, guiding and supporting the Weddings and Events Co-ordinator with reactive sales and organisation, and ensuring a smooth running of the wedding / event and communicating effectively with the BOH and FOH team.

Key Responsibilities:

  • Manage and respond to incoming customer enquiries
  • Guide and support the Weddings and Events Co-ordinator with reactive sales and organisation
  • Stay in constant communication with the organisers / wedding couple throughout the entire booking process
  • Ensure a smooth running of the wedding / event and communicate effectively with the BOH and FOH team
  • Ownership of inbound sales and booking system, maximising sales opportunities
  • Identify new business opportunities including new markets, clients, partnerships, products or services
  • Pro-actively drive new and existing relationships with businesses in the area through available sales tools and build a database of key bookers
  • Manage and optimise third parties and work closely with event / wedding agencies
  • Drive marketing and sales strategies in line with the site / personal targets
  • Work alongside the Marketing Manager on planning new marketing initiatives to support the venue KPI's
  • Maximise the sites online presence through social media, website SEO, relevant third parties and Google profile
  • Work to pre-determined pre-booked sales targets as set by the business
  • Reporting to the Operations Manager and CEO, working alongside the General Manager

Requirements:

  • Previous experience in a similar role for at least 3 years
  • Highly organised with excellent communication skills
  • Previous Experience with Designmynight / Collins would be preferred but not essential
  • Strong sales skills
  • Ability to develop and implement marketing, sales and promotional strategies
  • Capable of prioritising own workload and self-motivated
  • Ability to build and maintain strong working relationships with a wide range of clientele and colleagues
  • Ability to drive the team around you including the Wedding and Events Coordinator
  • High level of professional presentation with a friendly and welcoming personality

What We Offer:

  • A competitive and achievable bonus scheme
  • Autonomy in your role to make it your own
  • Part of a larger sales team with room for growth and development
  • 50% Discount on food and drinks in any of our venues
  • Free meals at work

About Us:

Mosaic Pub & Dining is a leading hospitality company with a passion for delivering exceptional customer experiences. We are committed to providing a dynamic and supportive work environment that allows our team members to grow and develop their careers.

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