Registered Supported Living Manager

1 week ago


Southampton, Southampton, United Kingdom TRCGroup Full time
Job Title: Registered Supported Living Manager

At TRCGroup, we are seeking a highly skilled and experienced Registered Supported Living Manager to join our team. As a Registered Manager for Specialist Care, you will be responsible for leading and supporting the service, focusing on quality, compliance, and customer experience.

Key Responsibilities:

  • Providing supported living services across the Southampton, Portsmouth, and wider Hampshire area under various contracts and frameworks.
  • Supporting the development of a high-quality supported living service for individuals within the local area.
  • Promoting the highest standards of care and support to your team through mentoring, supervision, and modeling best practice.
  • Care planning and conducting risk assessments that promote personalization and positive risk taking.
  • Managing a team to ensure exceptional service delivery to customers and workloads are managed accordingly.
  • Ensuring successful operation of quality control compliance systems and performing quality assurance visits.
  • Effectively managing complaints and incidents, carrying out investigations, and using findings to initiate improvements.
  • Promoting a positive culture in line with the Specialist Care Teams ethos and values.

Requirements:

  • Experienced in leading and mentoring teams in social care to provide excellent quality services.
  • Thrive in a fast-paced environment with the drive and motivation to develop our specialist services.
  • Flexible to meet the evolving needs of a growing service.
  • Highly organized with exceptional planning skills and attention to detail.
  • Understand financial drivers and be commercially aware.
  • A people person, able to build excellent relationships with colleagues and customers.
  • Passionate about delivering the best possible quality of service.

Qualifications:

  • Qualified to Level 5 Diploma in Leadership for Health and Social Care or willing to work towards it with experience to support the role.
  • Ideally hold a PBS qualification or have experience in this area.
  • Hold a valid UK driving license and have access to your own vehicle.

Benefits:

  • Paid day off on your birthday.
  • 25 days paid holiday plus bank holidays.
  • Excellent Refer a Friend bonus scheme.
  • Access to a free Blue Light Card.
  • Employer contributory pension scheme.


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