Deputy General Manager

1 month ago


London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time
Job Summary

We are seeking an exceptional Deputy General Manager to join our dynamic team at Chelsea and Westminster Hospital NHS Foundation Trust. The successful candidate will be a child-focused, inspiring leader, and skilled at managing multiple sites. They will have a proven record of driving operational excellence in quality, performance, and finance.

Main Responsibilities

The Deputy General Manager will be responsible for:

  • Managing the delivery of all agreed outputs, as set out in the work plan, and ensuring that high-quality care and patient experience are central to all decisions.
  • Providing delegated oversight to enable the sound financial management of the site, in line with Standing Financial Instructions.
  • Ensuring that staff are deployed in a cost-effective way and that controls are in place to meet key workforce performance indicators on bank and agency, sickness absence reduction, turnover, etc.
  • Developing and implementing effective reporting arrangements through directorate meetings to accurately record and monitor performance against targets and to proactively manage any variances.
  • Leading efforts to integrate services for children and young people, aligning with our vision for seamless, patient-centred care.
  • Working closely with senior leadership to execute ambitious plans to transform children's services both within WLCH and throughout North West London, enhancing equity of access and improving outcomes.
About Us

Chester and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites - Chelsea and Westminster Hospital and West Middlesex University Hospital - along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.



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