Customer Service Representative

4 weeks ago


Glasgow, Glasgow City, United Kingdom Tate Full time
Job Opportunity

We are seeking a skilled Customer Service Advisor to join our team in the Fraud and Scams area of the business.

As a Fraud Advisor, you will be working closely with customers who have fallen victim to fraud or scams, providing support and assistance to help them resolve their issues.

Key Responsibilities:

  • Building rapport with customers and providing empathetic support
  • Investigating fraud and scam cases to secure positive outcomes
  • Working collaboratively with the team to deliver excellent customer service

Requirements:

  • Exceptional listening and communication skills
  • Experience in a customer service role, preferably in a contact centre environment
  • Strong teamwork ethic and ability to adapt to changing priorities

We offer a competitive daily rate and a 6-month contract. If you are passionate about delivering exceptional customer service and have a strong desire to make a difference, we encourage you to apply.

Please note that this role will undergo extensive compliance checks, and we value and respect your individuality.



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