Bookings Coordinator

6 days ago


Brentwood, Essex, United Kingdom Nuffield Health Full time
About the Role

We are seeking a highly organized and customer-focused Booking Administrator to join our team at Nuffield Health. As a key member of our administrative team, you will be responsible for effectively and efficiently administering a large volume of requests, ensuring the company meets and exceeds its service deliverables.

Key Responsibilities
  • Process and manage incoming requests, obtaining relevant information from patients, consultants, and medical secretaries.
  • Book appointments in our patient database, ensuring accurate and up-to-date records.
  • Liaise with the Outpatient team to coordinate and book appointments, advising referrers and patients of arrangements.
  • Run daily administration reports and share them with medical secretaries.
  • Maintain accurate and up-to-date records of all patients, adhering to company processes and procedures.
  • Manage patient queries throughout their hospital journey.
  • Ensure referrers are kept informed of all activities as required.
  • Dispatch communications to relevant parties to ensure appointments are processed efficiently and effectively.
What We Offer

At Nuffield Health, we prioritize our employees' well-being and offer a range of benefits to support their health and happiness. Our benefits package includes a cycle to work scheme, financial wellbeing support, gym membership, and private healthcare.

Why Work with Us

Nuffield Health is a leading healthcare charity, dedicated to shaping the health of the nation. As a Booking Administrator, you will be part of a talented team, working together to deliver exceptional patient care and service.


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