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Booking Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Booking Administrator to join our team at Nuffield Health. As a key member of our administrative team, you will be responsible for effectively and efficiently managing a large volume of requests, ensuring seamless communication with patients, consultants, and medical secretaries.
Key Responsibilities- Request Processing: Process incoming requests from patients, consultants, and medical secretaries, obtaining relevant information and ensuring timely responses.
- Appointment Scheduling: Book appointments in our patient database, coordinating with the Outpatient team to ensure smooth scheduling and communication.
- Reporting and Record-Keeping: Run daily administration reports, sharing them with medical secretaries, and maintaining accurate and up-to-date records of patients in accordance with company processes and procedures.
- Customer Service: Manage patient queries, ensuring timely and effective communication throughout their journey through the hospital.
- Communication: Dispatch communications (reports, emails, phone calls) to relevant parties to ensure appointments are processed efficiently and within agreed timescales.
At Nuffield Health, we prioritize our employees' well-being and offer a range of benefits to support their physical and mental health. Our comprehensive benefits package includes a cycle-to-work scheme, financial wellbeing support, gym membership, and private healthcare, among others.
Why Work with UsNuffield Health is a leading healthcare charity, dedicated to shaping the health of the nation. As a member of our team, you will have the opportunity to work with a talented group of professionals, contributing to our mission to deliver exceptional patient care and outcomes.
