Customer Service Representative

4 days ago


Chelmsford, Essex, United Kingdom Horizon Parking Full time
Excellent Career Opportunities in Parking Industry

Welcome to Horizon Parking Ltd, a leading car park management company with a strong commitment to employee growth and development. As a Customer Call Advisor, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our parking services nationwide.

We offer a competitive salary of £22,000 per annum, plus up to £3000 extra per annum performance-related pay scheme, Annual Bonus Scheme, Penfold Pension, Statutory Sick Pay, and 23 days holiday plus bank holidays. You will also enjoy additional benefits, including Health care cash back scheme, Mental Health and Well Being Programmes, Employee discount scheme, Cycle to Work scheme, Death in Service benefit, Enhanced paternity leave, Employee of the Month Awards, Yammer monthly lottery, Regular ad-hoc monetary recognition, Paid DBS application, and Access to free online training.

The ideal candidate will possess excellent organisational skills, strong customer service background, excellent interpersonal skills, good verbal and listening communications skills, effective time management skills, Basic IT, literacy and numeracy skills, Pro-active and self-motivated, with a can-do attitude.

In this role, you will be expected to answer a high volume of inbound calls in a timely and friendly manner, provide information on the company's products, services, and generate interest current offers, Research the required information using available resources, Route calls to other team members as necessary, Make relevant notes from customer interactions and log them correctly, Identify any issues that customers may have and offer resolutions where possible, Report customer feedback, Complete call logs and reports, Manage & update location databases, Provide excellent customer service, and Any additional business needs as and when required.

As a Customer Call Advisor, you will work closely with the team to ensure that customers receive the highest level of service. You will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our services. Your excellent communication skills and patient approach will enable you to provide a positive experience for our customers, resulting in increased customer satisfaction and loyalty.

We are looking for a patient and organised individual who has excellent communication skills to work as a Customer Call Advisor. The successful candidate will be able to dedicate themselves to offering outstanding customer service for 35 hours per week, working Monday to Friday. If you believe you have the skills and experience necessary, please apply online today.



  • Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    We are seeking a skilled Customer Service Representative to join our team at Service Care Solutions Ltd. As a Housing Enquiry Advisor, you will be the first point of contact for our customers, providing outstanding service and support over the phone.Key Responsibilities:Provide advice and information on housing-related topics, helping residents navigate...


  • Chelmsford, Essex, United Kingdom Gap Personnel Full time

    Customer Service RepresentativeWe are seeking an experienced Customer Service Representative to join our team at a growing retailer specializing in home and industrial equipment based in the Chelmsford area. As a Customer Service Representative, you will be responsible for delivering outstanding customer service via phone, live chat, and email, advising...


  • Chelmsford, Essex, United Kingdom Adecco Full time

    Customer Service RepresentativeAt Adecco, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional support and ensuring their satisfaction.Key Responsibilities:Handle customer inquiries via phone and email, resolving...


  • Chelmsford, Essex, United Kingdom careers4a - Jobboard Full time

    Job Title: Customer Service RepresentativeContract Type: Temporary ongoingWork Pattern: Full time and part timeWe are seeking a Customer Service Representative to provide outstanding customer service to a diverse range of customers and residents over the phone.You will be the first point of contact, providing advice and assistance on a range of...


  • Chelmsford, Essex, United Kingdom First Home Improvement Full time

    Customer Service & Sales Representative OpportunityWe are seeking a dynamic and results-driven individual to join our team as a Customer Service & Sales Representative. As a key member of our First Home Improvement team, you will be responsible for engaging with customers, building lasting relationships, and driving sales growth.Key Responsibilities:Develop...


  • Chelmsford, Essex, United Kingdom SSP Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our dynamic team at SSP. As a Customer Service Representative, you will be the face of our company, providing exceptional customer experiences and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide...


  • Chelmsford, Essex, United Kingdom Pret - Essex AREA Full time

    Customer Service Representative, Chelmsford£11.60 an hourWe are seeking a motivated Customer Service Representative to join our team in Chelmsford. As a key member of our Front of House team, you will be responsible for delivering exceptional customer service and working collaboratively with our Kitchen Team to prepare delicious products.Key...


  • Chelmsford, Essex, United Kingdom Pret - Essex AREA Full time

    Pret - Essex Area£11.60 an hourWe are seeking enthusiastic and passionate individuals to join our Front of House and Kitchen teams as Customer Service Representatives. As part of our team, you will be responsible for delivering great customer service and preparing delicious products.We have the following positions available:Full-time - Shifts are spread...


  • Chelmsford, Essex, United Kingdom Booker Group Full time

    About the RoleWe are seeking a dedicated individual to join our team as a Customer Service Representative. As a Part Time Branch Assistant, you will be responsible for delivering excellent customer service and ensuring that our customers receive prompt and efficient assistance.With a can-do attitude and a passion for customer service, you will work in a...


  • Chelmsford, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for a Customer Service Representative to join our team at beBee Professionals in Chelmsford. As a key member of our team, you will be responsible for delivering exceptional customer service and support, while working collaboratively with colleagues to achieve operational success.Key Responsibilities:Engage with customers, providing service and...


  • Chelmsford, Essex, United Kingdom Adore Recruitment Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Adore Recruitment. The ideal candidate will have experience in a customer-facing environment and be able to provide exceptional service to our clients.Key Responsibilities:Provide high-level customer service via phone, email, and live chatProcess orders and...


  • Chelmsford, Essex, United Kingdom Heathrow Personnel Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Heathrow Personnel. As a key member of our freight forwarding team, you will be responsible for updating customers on deliveries and collections, liaising with customs departments, and communicating with overseas agents.Key Responsibilities:Provide exceptional customer...


  • Chelmsford, Essex, United Kingdom SSP Full time

    About the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team at SSP. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers...


  • Chelmsford, Essex, United Kingdom Next Full time

    Next is seeking a Customer Service Representative to join our team. As a key member of our store operation, you will be responsible for delivering exceptional customer service and supporting the sales team to achieve their targets.The ideal candidate will have excellent communication skills, be flexible and able to work in a team environment. They will also...


  • Chelmsford, Essex, United Kingdom Asda Stores Ltd Full time

    About the RoleWe're looking for a skilled and flexible Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you'll be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure seamless delivery operations.Key...


  • Chelmsford, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients in Chelmsford, UK. As the first point of contact, you will handle incoming queries, provide accurate product information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide detailed information...


  • Chelmsford, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Chelmsford, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer orders and...


  • Chelmsford, Essex, United Kingdom SLS Recruitment Full time

    Job Opportunity: We are seeking a Sales and Customer Service Representative to join our team at SLS Recruitment.About the Role: As a Sales and Customer Service Representative, you will be responsible for providing excellent customer service and sales support to our clients.Key Responsibilities:Provide exceptional customer service to clientsSupport sales...


  • Chelmsford, Essex, United Kingdom Adecco Full time

    As a Customer Service Representative at Adecco, you will be the primary point of contact for customers, providing exceptional support and ensuring their satisfaction.Working closely with the Customer Services team, you will play a vital role in delivering outstanding customer service and managing various administrative duties.Key Responsibilities: Handle...


  • Chelmsford, Essex, United Kingdom Cooks Motor Group Full time

    At Cooks Motor Group, we're seeking a skilled Customer Service Representative to join our team. As a key member of our Contact Centre, you'll be responsible for maintaining regular contact with our customers, managing inbound and outbound calls, and maintaining a high standard of current product, process, and system knowledge.Key Responsibilities:Maintain...