Customer Service Representative

1 month ago


Chelmsford, Essex, United Kingdom Adore Recruitment Full time
Customer Service Role

We are seeking a skilled Customer Service Representative to join our team at Adore Recruitment. The ideal candidate will have experience in a customer-facing environment and be able to provide exceptional service to our clients.

Key Responsibilities:

  • Provide high-level customer service via phone, email, and live chat
  • Process orders and resolve delivery issues
  • Handle customer complaints in a professional manner
  • Reply to customer enquiries in a timely and efficient manner

Requirements:

  • Previous experience in a customer service environment
  • Good attention to detail and organizational skills
  • Computer literacy and ability to learn new systems
  • Experience in complaint handling

What We Offer:

  • Full training on products and systems
  • Opportunity to work with a young and growing retailer
  • Competitive salary and benefits package


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