Service Desk Support Specialist
1 month ago
Are you a skilled IT professional looking to take your career to the next level? We have an exciting opportunity for a Service Desk Analyst to join our team at 1TECH STAFFING LIMITED.
About the RoleWe are seeking a highly motivated and organized individual to provide exceptional customer support via our service desk. As a Service Desk Analyst, you will be responsible for resolving technical issues, providing timely and effective solutions, and ensuring a high level of customer satisfaction.
Key Responsibilities- Provide first and second-line support for IT-related issues
- Utilize ITIL best practices to manage and resolve incidents
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of IT systems and technologies
- Communicate effectively with customers to understand and resolve their technical issues
- ITIL certification
- Experience with Azure, Active Directory, Office365, and Windows 10
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
We offer a competitive salary of up to £28K, a structured progression plan, and opportunities for professional growth and development. If you are a motivated and organized individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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Leighton Buzzard, Central Bedfordshire, United Kingdom Intec Select Full time{"title":"2nd Line Support Analyst","subtitle":"Leighton Buzzard - Consultancy - £30,000 - £35,000 + Excellent Benefits","content":"At Intec Select, we are seeking an experienced 2nd Line Support Analyst to join our team in Leighton Buzzard. As a key member of our consultancy team, you will be responsible for providing technical support to our clients and...
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