Commercial Insurance Account Handler

3 days ago

Birmingham, Birmingham, United Kingdom Cavendish House Recruitment Full time

About the Role:

Cavendish House Recruitment is seeking an experienced Commercial Account Handler to join our team in Birmingham. As a Commercial Account Handler, you will be responsible for providing high-quality and efficient service to clients, working closely with Account Executives to provide a comprehensive insurance service to existing and new customers.

Key Responsibilities:

  • Support the Account Executive in running the client portfolio, including setting up actions required for contract renewal.
  • Be the first point of contact for all external queries and issues, requiring the skills and knowledge to meet client expectations.
  • Deliver high-quality and efficient service to clients, working closely with Account Executives to provide a comprehensive insurance service.
  • Ensure all documentation associated with placing, amending, or renewing clients' insurance programmes is completed in a reasonable timescale and is accurate.
  • Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.

Requirements:

  • Previous account handling experience gained within a commercial insurance environment and relevant insurance technical knowledge.
  • Good communication, decision-making, and problem-solving skills.
  • Excellent relationship-building skills.
  • The ability to work under pressure and assimilate large quantities of information quickly.
  • Influencing and negotiation skills.
  • Commercial awareness.
  • An eagerness to progress with your CII qualification would be supported, but is not essential.

What We Offer:

  • Salary up to £45k.
  • Market-leading benefits package.
  • Hybrid working arrangement with 2 days/week in the office.
  • Excellent opportunity for career development and progression.

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