Customer Relations Advisor Role
6 days ago
We are seeking a skilled Customer Relations Advisor to join our team at ENGINEERINGUK. As a key member of our organization, you will play a vital role in delivering exceptional customer service and support.
The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience. Our company offers a dynamic and fast-paced work environment where you can grow and develop your skills.
About the Role:
- You will be the primary point of contact for queries from Financial Advisors and End consumers via various communication channels.
- Responsibilities include understanding and explaining multiple processes, answering customer inquiries, and maintaining a thorough understanding of Platforms within the Financial Services market.
- You will also have the opportunity to work with award-winning technology and support services that enable high-quality advisers to deliver exceptional results.
Key Skills and Qualifications:
- Excellent phone manner and communication skills
- GCSEs or equivalent qualifications
- A Levels or equivalent qualifications
- Willingness to learn and adapt to new situations
- Ability to work effectively as part of a team
- Desirable skills: Financial Services industry experience, confident user of Microsoft Word and Excel
About Us:
ENGINEERINGUK is an equal opportunities employer that welcomes applications from diverse candidates. We are committed to providing a supportive and inclusive work environment where everyone has the opportunity to thrive.
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