Customer Relations Advisor Role

6 days ago


Horsham, West Sussex, United Kingdom ENGINEERINGUK Full time

We are seeking a skilled Customer Relations Advisor to join our team at ENGINEERINGUK. As a key member of our organization, you will play a vital role in delivering exceptional customer service and support.

The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience. Our company offers a dynamic and fast-paced work environment where you can grow and develop your skills.

About the Role:

  • You will be the primary point of contact for queries from Financial Advisors and End consumers via various communication channels.
  • Responsibilities include understanding and explaining multiple processes, answering customer inquiries, and maintaining a thorough understanding of Platforms within the Financial Services market.
  • You will also have the opportunity to work with award-winning technology and support services that enable high-quality advisers to deliver exceptional results.

Key Skills and Qualifications:

  • Excellent phone manner and communication skills
  • GCSEs or equivalent qualifications
  • A Levels or equivalent qualifications
  • Willingness to learn and adapt to new situations
  • Ability to work effectively as part of a team
  • Desirable skills: Financial Services industry experience, confident user of Microsoft Word and Excel

About Us:

ENGINEERINGUK is an equal opportunities employer that welcomes applications from diverse candidates. We are committed to providing a supportive and inclusive work environment where everyone has the opportunity to thrive.



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