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Sales and Customer Support Specialist

2 months ago

Croydon, Greater London, United Kingdom Clarion Housing Group Full time

About the Role

We are seeking a highly skilled and experienced Customer Service Sales professional to join our team at Clarion Housing Group. As a Customer Service Sales Executive, you will be responsible for delivering exceptional customer service and sales support to our customers.

Key Responsibilities

  • Provide high-quality customer service and support to customers via various channels, including phone, email, and in-person interactions.
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with colleagues to achieve sales targets and provide accurate and helpful guidance to customers.
  • Utilize CRM systems and telephony software to manage customer interactions and track sales performance.
  • Develop and maintain a deep understanding of our products and services to provide expert advice to customers.

Requirements

  • Proven track record of delivering excellent customer service and sales support in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work well under pressure and prioritize tasks effectively to meet sales targets.
  • Proficient in using Microsoft packages, such as Outlook, Excel, and Word.
  • Experience working in a sales-related customer service environment, with a focus on delivering positive outcomes for customers.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work for a leading housing provider, with a strong commitment to customer service and sales excellence.
  • A dynamic and supportive team environment, with opportunities for professional development and growth.

How to Apply

If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please review the full role profile before submitting your application.