Retail Operations Manager

1 month ago


Gretna Green, Dumfries and Galloway, United Kingdom Nike Full time
Unlock Your Potential as a Retail Lead at Nike

At Nike, we're not just a company - we're a community of innovators, thinkers, and doers. As a Retail Lead, you'll be the face of our brand, delivering exceptional consumer service and creating a premium brand experience for our customers.

Key Responsibilities:
  • Coordinate and motivate a team of sales floor employees to achieve sales targets and provide world-class service
  • Support the management of daily business operations, including digital services, visual merchandising, and promotional campaigns
  • Identify and solve problems in partnership with store leadership and be a brand ambassador for Nike's initiatives
  • Ensure the store complies with all Nike standards and guidelines
What We Offer:
  • A competitive compensation and benefits package
  • Opportunities for monthly performance-based bonuses
  • A supportive team that values Diversity, Equity & Inclusion
  • A career at a company at the forefront of the sports and fashion industry
  • Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor
Requirements:
  • Customer service and/or retail experience preferred
  • Ability to manage a small team of peers
  • Effective communicator, brand ambassador, and collaborative teammate
  • Demonstrated ability to apply product sales techniques
  • Flexible with scheduling and available to work retail hours (9am-6pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs

We're committed to employing a diverse workforce and welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.



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