Retail Operations Manager

5 days ago


Gretna Green, Dumfries and Galloway, United Kingdom Nike Full time

At NIKE, Inc., we're looking for a talented Retail Lead to join our team and deliver exceptional consumer service. As a Retail Lead, you'll be the face of our brand, responsible for coordinating, coaching, and motivating employees to provide a premium brand experience.

Key Responsibilities:

  • Lead by example and deliver exceptional sales floor service to bring the consumer journey to life.
  • Support the management of the daily business, including digital services, visual merchandising, and promotional campaigns.
  • Identify and solve problems in partnership with store leadership and be a brand ambassador for NIKE's initiatives.

What You'll Get:

  • One of the best compensation and benefits packages in the industry
  • A supportive team that values Diversity, Equity & Inclusion
  • A career at a company at the forefront of the sports and fashion industry
  • Generous online and in-store employee discounts

Qualifications:

  • Customer service and/or retail experience preferred
  • Ability to manage a small team of peers
  • Effective communicator, brand ambassador, and collaborative teammate
  • Flexible with scheduling and available to work retail hours

At NIKE, Inc., we're committed to employing a diverse workforce and providing a total rewards package, casual work environment, and opportunities for professional development.



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