Unified Communications Specialist

3 days ago


London, Greater London, United Kingdom Barings LLC Full time
Job Description:

We are seeking a highly skilled Unified Communications Engineer to manage, support, and enhance our communication platforms and systems at Barings LLC in London, United Kingdom. The estimated salary for this role is approximately £70,000 - £90,000 per annum.

Key Responsibilities:
  • Design, configure, and support UC environment, ensuring high availability and performance.
  • Ensure secure and efficient communication across UC platforms.
  • Respond to incidents, requests and troubleshoot connectivity or performance issues.
  • Oversee the configuration, maintenance, and troubleshooting of voice recording systems.
  • Manage and support trader turret system, ensuring reliable communication for trading environments.
  • Monitor system performance and resolve any technical issues.
Requirements:
  • Extensive experience with Cisco Unified Communications Manager (CUCM): dial plan configuration, call routing, troubleshooting, and upgrades.
  • Knowledge of Redbox Voice Recorders, including configuration, regulatory compliance, and data integrity management.
  • Strong skills in Microsoft Teams configuration, troubleshooting, and integration within a UC framework.
  • Solid understanding of network protocols.
  • Strong communication and interpersonal skills to work effectively with technical and non-technical stakeholders.


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