Front of House Professional

3 weeks ago


Ware, Hertfordshire, United Kingdom Getting In Limited Full time
Front of House Professional

The Marriott hotel is seeking an ambitious individual to join our Service team as a Front of House apprentice. As a key member of our team, you will contribute to delivering exceptional customer experiences.

  • Provide detailed knowledge of our menu and food and beverage offerings to guests, enhancing their dining experience.
  • Efficiently take food and beverage orders and communicate them accurately to the kitchen and bar teams.
  • Promptly address guest complaints, maintaining high standards of service and ensuring guest satisfaction.
  • Maintain the cleanliness and presentation of restaurant areas, promoting a positive atmosphere.
  • Collaborate with the kitchen staff, upholding health and safety regulations and supporting the seamless operation of our Service team.

This apprenticeship includes training in Level 2 - Hospitality Team Member and Functional skills level 2 in English and maths if required. Our comprehensive training program is delivered by Inspiro, providing assessment, mentoring, and guidance within your workplace.

Please note that this role requires flexibility with regards to shift work and weekend work.



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