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Administrative Support Professional
2 months ago
About the Role
We are seeking an efficient and competent Administrator or Receptionist to join our team at Colten Care. As an Administrator, you will provide a variety of administrative support to our care homes and home managers, carrying out tasks in a friendly, efficient, professional, and timely manner.
Key Responsibilities
- Email and postal correspondence
- Handling telephone enquiries
- Client admission and occupancy records
- Financial management tasks
- Basic recruitment administration
- Front desk duties, meeting and greeting residents, relatives, and visitors with a warm welcome and providing the highest possible standard of customer care
What We Offer
- Paid breaks
- Excellent inductions, training, and 'on the job' support
- Friendly team and great support network of internal professionals
- Real career progression opportunities
- Reward for recommending others to work for us
- Annual pay review
- Additional hours/overtime opportunities to suit your circumstances
- Choice of hot or cold meals and drinks on duty
- Free uniforms
- Contributory pension scheme
- Background checks at no cost to you
About You
You will be an efficient and competent Administrator or Receptionist with a proven track record in this line of work. You will have excellent customer service and communication skills and share our goal of delivering excellence in person-centred care. Your literacy and numeracy will be of a high standard, with a good working knowledge of Microsoft Office, including Excel spreadsheets. You will be flexible, approachable, well-organised, with the skill to prioritise and take appropriate action.
About Us
We are an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can, hence why all 21 of our nursing homes are rated at least good and 7 are outstanding by the CQC, our national regulator.
