Windows 11 Technical Specialist

4 days ago


Loanhead, Midlothian, United Kingdom Hays Technology Full time

**Technical Support Role**

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We are seeking a highly skilled Technical Support Specialist to join our Windows 11 support team. The successful candidate will provide expert technical support for Windows 11 end-user devices, ensuring users receive high-quality support and resolving technical issues efficiently.

**Key Responsibilities**

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Diagnose, troubleshoot, and resolve complex hardware, software, and configuration issues, escalating where necessary. Deliver outstanding customer service, ensuring users feel at ease and confident in the support provided.

**Salary Range:** $65,000 - $85,000 per annum

**Working Hours**

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Monday to Friday, 14:00-22:00 with a 30-min break.



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