Customer Service Specialist

3 days ago


Edinburgh, Edinburgh, United Kingdom Arnold Clark. Careers Full time

About Arnold Clark Careers

We are seeking highly motivated and experienced Customer Service Executives to deliver an exceptional customer experience in our Edinburgh branch.

As a key member of our team, you will play a vital role in creating an outstanding customer experience and helping customers get excited about our products.

Why Choose Us?

  • Holiday Allowance: 33 days' holiday allowance with room to grow
  • Retail Discounts: Generous retail discounts
  • Private Healthcare: Private healthcare
  • Mental Health Support: Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
  • Pension Scheme: Pension scheme
  • Family Benefits: Maternity and paternity packages
  • Career Development: Opportunities for training and progression

Working Hours:

You will work a five-day week on a set rota that includes weekends (40 hours per week).

Job Responsibilities:

  • To provide an exceptional customer experience and help customers make informed purchasing decisions.
  • To develop strong communication skills, both in person and digitally, to support customers throughout the sales journey.
  • To work collaboratively as part of a cohesive team, receiving full support from the management team in branch.

Salary: £25,000 - £30,000 per annum. With an estimated salary of around £27,500 based on location and industry standards.



  • Edinburgh, Edinburgh, United Kingdom CV-Library Full time

    Job Title: Customer Service SpecialistAbout this OpportunityWe are seeking a skilled and compassionate Customer Service Specialist to join our team. As a Senior Customer Adviser, you will handle complex enquiries with ease and provide exceptional customer service.Key ResponsibilitiesResolve customer queries efficiently and effectivelyTreat customers with...


  • Edinburgh, Edinburgh, United Kingdom Marks and Spencer Full time

    Job SummaryWe are looking for a skilled Customer Service Specialist to provide exceptional service to our customers in-store. As a key ambassador for M&S, you will be responsible for maintaining high standards of customer service, product knowledge, and visual merchandising.Key AccountabilitiesDeliver a seamless shopping experience by addressing customer...


  • Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Customer Service Specialist to deliver exceptional customer service and support the store's day-to-day operations in Edinburgh, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Edinburgh, Edinburgh, United Kingdom Genting Casinos UK Ltd. Full time

    About the Job**Slots Host and Customer Service Specialist**We are seeking a skilled Slots Host and Customer Service Specialist to join our team. In this role, you will deliver exceptional customer service, promote our gaming offers, and ensure our customers have a great experience on our slot machines and electronic gaming areas.About the RoleProvide...


  • Edinburgh, Edinburgh, United Kingdom Halfords Group PLC Full time

    About the Motoring Customer Service Specialist RoleWe are seeking an experienced Motoring Customer Service Specialist to join our team in Edinburgh. As a key member of our customer service team, you will be responsible for handling customer enquiries and resolving any issues that may arise.The successful candidate will have a proven track record of...


  • Edinburgh, Edinburgh, United Kingdom Search Full time

    In this exciting role as a Dynamics Customer Service Specialist, you will be responsible for delivering exceptional customer experiences and driving business growth. We are seeking a highly skilled Customer Service Advisor fluent in German to join our team.Key Responsibilities:- Manage current customer accounts and build relationships with carriers and...


  • Edinburgh, Edinburgh, United Kingdom CM recruitment Full time

    Tailormade Reservations Role at CM RecruitmentCandidate sought for a Customer Service Specialist position focusing on reservations management. You will play a crucial role in delivering an outstanding customer experience and handling travel bookings efficiently.Responsibilities:Familiarity with Microsoft SoftwareCompensation:£23,000 - £24,000 per annum,...


  • Edinburgh, Edinburgh, United Kingdom United Parcel Service of America, Inc Full time

    Job Summary:Are you looking for a rewarding career with opportunities to grow and develop your skills?We are seeking an experienced Customer Service Representative to join our team at United Parcel Service of America, Inc. As a Front Desk Receptionist, you will be the first point of contact for our customers and play a vital role in ensuring their...


  • Edinburgh, Edinburgh, United Kingdom Trip Full time

    At Trip, we're seeking a highly skilled Multilingual Customer Service Specialist to join our team in Edinburgh. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients via multiple channels. Key benefits include:32 days annual leaveWorkplace health cash planEmployee well-being programMonthly...


  • Edinburgh, Edinburgh, United Kingdom Halfords Group PLC Full time

    About the Job">We are seeking a highly skilled and motivated individual to join our team as a Customer Service and Fitting Specialist. This is an exciting opportunity to work in a dynamic retail environment, delivering exceptional customer service and fitting car parts and cycle repair. If you're passionate about working with customers, enthusiastic about...


  • Edinburgh, Edinburgh, United Kingdom Pontoon Full time

    Job OverviewWe are seeking a highly skilled Senior Customer Support Specialist to join our team in Edinburgh. This is a hybrid role, requiring on-site work 2 days a week and remote work 3 days a week.About the RoleThe successful candidate will be responsible for delivering exceptional customer service within a specialist area. Key responsibilities include...


  • Edinburgh, Edinburgh, United Kingdom The Recruitment Co. Careers Full time

    We are seeking a highly skilled Customer Service Expert to join our client, a leading e-commerce business in Edinburgh. This exciting opportunity offers a competitive salary of £25,106 per annum.About the Role:The Client Support Specialist will be responsible for engaging with customers through various contact channels and liaising with network partners and...


  • Edinburgh, Edinburgh, United Kingdom CV-Library Full time

    This is a fantastic opportunity for a skilled receptionist to join our team in Edinburgh. As a key member of our front-of-house team, you will play a crucial role in delivering exceptional customer service to our clients, tenants, and colleagues.The successful candidate will have a proven track record of providing top-notch customer service, managing visitor...


  • Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Edinburgh, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Edinburgh, Edinburgh, United Kingdom Virgin Media O2 Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team of Field Service Engineers. As a vital part of our operations, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met promptly and efficiently.This is an excellent opportunity to develop your skills and expertise...


  • Edinburgh, Edinburgh, United Kingdom Max Mara Fashion Group Full time

    Job Title:Marella Sales Assistant (Full Time) – EdinburghEstimated Salary: £28,000 per annumJob Overview:The role of a Sales Assistant at Harvey Nichols in Edinburgh involves providing exceptional customer service and contributing to the success of the store. This is an exciting opportunity to join a leading fashion brand and work as part of a dynamic...


  • Edinburgh, Edinburgh, United Kingdom Diligenta Full time

    £21,840 - £23,000 per year">A career with Diligenta offers a unique opportunity to make a positive difference in the lives of millions.">As a Customer Service Representative, you will be handling inbound calls from customers about their life assurance, savings, investments, or pension plans. You'll ensure a seamless experience during moments that matter,...


  • Edinburgh, Edinburgh, United Kingdom Bright Purple Careers Full time

    Join Our Team as a Technical Support SpecialistBright Purple Careers is a dynamic and ambitious company based in Edinburgh, and we are looking for a talented Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a key role in delivering exceptional customer experiences and driving business success.Key...


  • Edinburgh, Edinburgh, United Kingdom Iceland Foods Ltd. Full time

    Grocery Delivery SpecialistAbout the JobThis role involves delivering excellent customer service while ensuring prompt and efficient grocery deliveries to our valued customers.Job DescriptionThe key responsibilities include:Delivering grocery items to customers' homes in a professional and courteous manner.Providing information and assistance to customers...


  • Edinburgh, Edinburgh, United Kingdom Sky Full time

    Customer Experience SpecialistWe are seeking a Customer Experience Specialist to join our team at Sky. In this role, you will be responsible for delivering exceptional customer experiences in our retail shops, located in busy shopping centres like St James.As a Customer Experience Specialist, you will work closely with our sales team to ensure that every...