Event Coordinator
1 day ago
Hertfordshire Care Providers Association (HCPA) is a leading organization in the care services sector, dedicated to delivering exceptional support to providers of care services in Hertfordshire and beyond. We are seeking an experienced Event Coordinator to join our team and support the delivery of a range of online and face-to-face events.
Key Responsibilities- Event organization: Conceptualize, plan, and execute events from initial concept to delivery, including venue booking, registration management, and communication with external suppliers and speakers.
- Event delivery: Ensure smooth event execution, including setup, delegate registration, and liaison with suppliers, stand holders, and speakers.
- Post-event: Send post-event emails, including resources and feedback requests, and ensure event resources are uploaded to the HCPA website.
- Event evaluation: Collect and analyze event feedback, and provide structured reports to support HCPA projects.
- Customer satisfaction: Oversee the coordination of call-to-action feedback surveys and report findings to inform the development of HCPA and partner services.
- Additional administration: Manage event mailboxes, ensure the event calendar is up-to-date, and work with other departments to link event resources to education and the wider resource library.
- Event experience with awareness of current trends and tools.
- Good interpersonal skills and customer focus.
- Excellent communication skills, both written and verbal, with strong writing and copywriting skills.
- High-quality standards with attention to detail and accuracy.
- Ability to work collaboratively with individuals across different levels.
- Self-motivated and able to work to set deadlines.
- Advanced knowledge of Microsoft Office packages.
- 37.5 hours per week based out of our Welwyn Garden City office with some anti-social hours working and some home working.
- Salary £26,000 PA.
- Care Professional Academy Rewards and Discounts.
- Generous Workplace Pension Scheme.
- Employee Assistance Programme.
- Your Birthday off each year plus 28 days Annual Leave (plus Bank Holidays).
- Team building days and team events.
- Ongoing training and development.
- Free parking.
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