Legal Operations Transformation Lead

1 month ago

London, Greater London, United Kingdom YouLend Limited Full time
About YouLend

YouLend is a leading global embedded financing platform that partners with e-commerce sites, tech companies, and payment services providers to offer flexible financing products to their merchant base. Our software platform and APIs enable our partners to deliver fast, flexible, and affordable funding to their customers.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys. As a result, we are building the solutions that will power that future.

The Role

We are seeking a highly organized and tech-savvy Legal Operations Transformation Lead to join our growing legal and compliance team. This role will focus on optimizing and transforming our legal and compliance functions through technology, automation, and process improvement.

The ideal candidate will have a strong background in legal operations, project management, and data-driven decision-making, along with a proven track record of implementing legal technology and automating workflows. They will work closely with stakeholders across the business to ensure that our legal tech stack is integrated seamlessly into daily operations, driving efficiency and performance.

Key Responsibilities
  • Lead the evaluation, selection, and implementation of existing and new legal tech tools to improve workflows, automate processes, and drive efficiency.
  • Collaborate with IT, legal, and compliance teams to ensure the smooth integration of new and existing legal technologies.
  • Design, implement, and maintain automated processes for legal and compliance tasks, including checklists, workflows, and reporting.
  • Lead the enhancement of Jira as a service desk and work management tool to streamline task allocation, monitor progress, and create efficient workflows.
  • Develop and implement SLAs in Jira to track and ensure timely resolution of legal and compliance requests.
  • Continuously identify opportunities to optimize workflows, reduce manual intervention, and increase efficiency in daily operations.
  • Create, track, and report on key performance indicators (KPIs) and metrics that measure the legal team's workload, efficiency, and performance.
  • Develop dashboards and reports for legal department leadership to provide insights into ongoing legal and compliance projects.
  • Use data analysis to assess the legal team's workload, identify bottlenecks, and recommend areas for improvement.
Requirements
  • 3+ years of experience in legal operations, compliance operations, or project management, ideally within a fintech or tech-driven environment.
  • Strong knowledge of Jira for service desk, ticketing systems, and work management, with experience in automating legal processes and workflows to increase efficiency.
  • Data-driven mindset with the ability to track and report on legal department metrics, such as contract cycle times, legal spend, and operational efficiency.
  • Experience with implementing legal tech tools and AI, and monitoring benefits and risks on an ongoing basis would be a plus.
  • Familiarity with knowledge management systems and maintaining legal documentation.
  • Excellent organizational and project management skills, with the ability to manage multiple projects simultaneously.
  • Demonstrated ability to independently manage projects and lead cross-functional initiatives.
What We Offer
  • Stock Options
  • Private Medical insurance via Vitality
  • EAP with Health Assured
  • Enhanced Maternity and Paternity Leave
  • Modern and sophisticated office space in Central London
  • Free Gym in office building in Holborn
  • Subsidised Lunch via Feedr
  • Deliveroo Allowance if working late in office
  • Monthly in office Masseuse
  • Team and Company Socials
  • Football Power League / Squash Club

We champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.

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