Operational Transformation Lead

5 days ago


London, Greater London, United Kingdom RED10 Full time £120,000

Transform Operational Processes at RED10

Lead Change, Drive Efficiency, and Deliver Results

We are seeking an Operational Transformation Lead to oversee a wide range of operational initiatives at RED10, a forward-thinking insurance company. You will lead the delivery of operational change, project management, and the implementation of Target Operating Models (TOM) to ensure scalable and efficient processes.

Day-to-day duties:


• Lead and manage operational change initiatives across departments.


• Collaborate closely with the COO to implement scalable Target Operating Models.


• Manage projects throughout their lifecycle, ensuring timely delivery.


• Continuously optimize processes to enhance operational efficiency.

Required skills & experience:


• 5+ years of insurance experience, particularly in operations.


• Strong knowledge of the Lloyd's Market and managing agency systems.


• Creation and implementation of TOMs with supporting examples.


• Project management experience across all phases of project lifecycle is essential.


• Excellent IT skills, including proficiency in Microsoft Office and PowerBI.


• Strong communication, organisational, and relationship management skills.



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