Legal Operations Transformation Expert

2 weeks ago

London, Greater London, United Kingdom YouLend Full time
{"title": "Transform Legal Operations at YouLend", "description": "

About YouLend

We are a global embedded financing platform for e-commerce sites, tech companies, and payment services providers. Our software platform and APIs enable partners to offer flexible financing products in their branding. With YouLend’s AI-driven credit risk assessment solutions, more merchants and SMEs can receive fast, flexible, and affordable funding. We operate in 9+ geographies.

We believe the future of financial services will be delivered by customer-oriented tech companies that embed financing in customer journeys. We are building the solutions that will power that future.

Why choose YouLend?

  • Award-Winning Team: Our Legal team won "In-House Banking & Financial Services Team of the Year" at The Lawyer Awards, showcasing our commitment to excellence and industry leadership
  • Award-Winning Workplace: YouLend has been recognized as one of the "Best Places to Work 2024" by the Sunday Times for being a supportive, diverse, and rewarding workplace
  • Award-Winning Fintech: YouLend has been recognized as a "Top 250 Fintech Worldwide" company by CNBC

The Role:

We are looking for a highly organized and tech-savvy Legal & Compliance Operations & Transformation to join our growing legal and compliance team. This role will focus on optimizing and transforming our legal and compliance functions through technology, automation, and process improvement. You will work closely with stakeholders across the business to ensure that our legal tech stack is integrated seamlessly into daily operations, driving efficiency and performance.

Key Responsibilities:

Legal Tech Implementation:

  • Lead the evaluation, selection, and implementation of existing and new legal tech tools to improve workflows, automate processes, and drive efficiency.
  • Collaborate with IT, legal, and compliance teams to ensure the smooth integration of new and existing legal technologies, including Juro for contract management and Jira for service desk and work management.

Process Automation & Workflow Management:

  • Design, implement, and maintain automated processes for legal and compliance tasks, including checklists, workflows, and reporting.
  • Lead the enhancement of Jira as a service desk and work management tool to streamline task allocation, monitor progress, and create efficient workflows.
  • Develop and implement SLAs in Jira to track and ensure timely resolution of legal and compliance requests.
  • Continuously identify opportunities to optimize workflows, reduce manual intervention, and increase efficiency in daily operations.

Legal Metrics & Reporting:

  • Create, track, and report on key performance indicators (KPIs) and metrics that measure the legal team's workload, efficiency, and performance, including building reports on Jira.
  • Develop dashboards and reports for legal department leadership to provide insights into ongoing legal and compliance projects, including tracking key milestones, deliverables, and requests on Jira.
  • Use data analysis to assess the legal team's workload, identify bottlenecks, and recommend areas for improvement.

Knowledge Hub Management:

  • Maintain and develop the legal and compliance knowledge hub, ensuring that all resources, templates, policies, and documentation are up-to-date, well-organized, and easily accessible to the team and stakeholders.

Contract Management Support:

  • Provide day-to-day support with Juro, our contract management platform, including onboarding new users, troubleshooting issues, and optimizing contract workflow.

Cross-Functional Collaboration & Training:

  • Collaborate with other departments such as IT, Finance, and Operations to ensure that legal processes are aligned with broader business systems and objectives.
  • Lead training sessions for the legal and compliance teams on new tools and processes, ensuring they are well-equipped to use the tech stack effectively.
  • Develop educational programs and materials to improve company-wide understanding of legal and compliance operations, including best practices and compliance obligations.

Data-Driven Decision-Making & Reporting:

  • Track and report on key legal and compliance metrics such as contract cycle times, SLA adherence, legal spend, and workload distribution to drive informed decision-making and improve operational efficiency.
  • Create dashboards and reports for the legal and compliance leadership, providing insights into ongoing projects, tasks, and overall department performance.
  • Use data to identify bottlenecks and recommend improvements in processes and resource allocation.
"}

  • Operational Transformation Specialist

    4 days ago

    London, Greater London, United Kingdom Reinvigoration, a leading operations transformation consultancy Full time

    Transform Operations with ExcellenceWe are seeking an experienced Operational Transformation Specialist to join our team at Reinvigoration, a leading operations transformation consultancy.About the RoleThis is a client-facing position that requires strong business analysis skills, excellent communication and facilitation abilities, and a proven track record...

  • Consulting Expert in Legal Operations

    4 days ago

    London, Greater London, United Kingdom Deloitte LLP Full time

    About Our TeamWe're a dynamic team of professionals dedicated to helping clients achieve their goals through expert advice and support. Our team members are passionate about delivering exceptional results and making a meaningful impact.Join Our Team: We're seeking an experienced Consultant - Consulting, Operating Model Transformation (Legal Industry), Tax &...

  • Commercial Legal Expert

    4 days ago

    London, Greater London, United Kingdom qed legal Full time

    Job Overview:We are recruiting a highly skilled Commercial Legal Expert to join our in-house legal department at QED Legal. As a key member of our team, you will be responsible for advising on commercial contracts and agreements, providing expert guidance on contract law and commercial matters, and collaborating with internal stakeholders to ensure...

  • Legal Operations Transformation Lead

    4 weeks ago

    London, Greater London, United Kingdom YouLend Full time

    About YouLendYouLend is a leading embedded financing platform that empowers e-commerce sites, tech companies, and payment services providers to offer flexible financing products. Our AI-driven credit risk assessment solutions enable merchants and SMEs to receive fast, flexible, and affordable funding.Why Work at YouLend?YouLend offers a dynamic and...

  • Legal Operations Transformation Lead

    1 month ago

    London, Greater London, United Kingdom YouLend Limited Full time

    About YouLendYouLend is a leading global embedded financing platform that partners with e-commerce sites, tech companies, and payment services providers to offer flexible financing products to their merchant base. Our software platform and APIs enable our partners to deliver fast, flexible, and affordable funding to their customers.We believe that the future...

  • Transformation Expert

    4 weeks ago

    London, Greater London, United Kingdom Freshminds Full time

    A public sector-facing business management consultancy is seeking a highly experienced Transformation Consultant to support two large-scale business transformation programs within local councils.As a Transformation Consultant, you will provide expert advice and insight to the Transformation and Executive leadership team on the Transformation, Technology,...

  • Operational Transformation Expert

    4 hours ago

    London, Greater London, United Kingdom Deloitte LLP Full time

    About the RoleAs a key member of our team, you will be responsible for driving transformation initiatives and leading complex projects. Your primary focus will be on delivering client work to successfully fulfill and exceed client expectations.This is an excellent opportunity to join Deloitte Legal's growing Legal Management Consulting business and...

  • Legal Operations Transformation Specialist

    4 weeks ago

    London, Greater London, United Kingdom YouLend Full time

    About YouLendYouLend is a leading global embedded financing platform, partnering with e-commerce sites, tech companies, and payment services providers to offer flexible financing products. Our software platform and APIs enable partners to offer branded financing solutions to their merchant base. With AI-driven credit risk assessment, we provide fast,...

  • Strategic Legal Marketing Expert

    4 days ago

    London, Greater London, United Kingdom Kidd Aitken Legal Marketing Full time

    Unlock Your Potential as a Strategic Legal Marketing ExpertKidd Aitken Legal Marketing is the largest legal marketing consultancy, specialising in making legal directory submissions less burdensome and time-consuming for law firms.We have a team of former editors and researchers from Chambers, Legal 500, and other major legal directories who operate across...

  • Digital Transformation Legal Specialist

    5 days ago

    London, Greater London, United Kingdom Brimstone Consulting Full time

    Brimstone Consulting is seeking a Digital Transformation Legal Specialist to join their team in London.Role OverviewThe Digital Transformation Legal Specialist will play a crucial role in the delivery of digital change and transformation projects, working closely with client teams to drive business outcomes.Key ResponsibilitiesCollaborate with...

  • ESG Operating Model Transformation Expert

    4 days ago

    London, Greater London, United Kingdom Vodafone Full time

    Vodafone is seeking an ESG Operating Model Transformation Expert to join our Group Sustainable Business Team. In this role, you'll be responsible for overseeing the transformation of our sustainability operating model and disclosure programme.About the Job:This critical role reports into the Group Head of Sustainability and Transparency, and sits in our...

  • Legal Assistant Expert

    4 days ago

    London, Greater London, United Kingdom Michael Page Legal Full time

    Job OverviewWe are seeking a skilled Bridging Paralegal to join our team at Michael Page Legal in London. This role involves managing legal procedures, paperwork, and providing exceptional client service.Key ResponsibilitiesManage and oversee legal procedures related to bridging loans.Prepare and review legal documents related to loan agreements.Provide...

  • Transformation Expert

    4 weeks ago

    London, Greater London, United Kingdom Iris Software Full time

    About the RoleWe're seeking a skilled Transformation Expert to join our team at Iris Software. As a Senior Banking Consultant, you'll play a key role in helping our clients navigate complex business challenges and drive transformational change.Key ResponsibilitiesWork closely with clients to understand their business needs and develop tailored solutions to...

  • Transformation and Automation Expert

    4 days ago

    London, Greater London, United Kingdom Global Processing Services Full time

    We are seeking a highly motivated Transformation and Automation Expert to join our team at Global Processing Services.The ideal candidate will have a strong background in operational transformation, process improvement, and automation. They will be responsible for driving business growth through innovative solutions and streamlining operational processes.Key...

  • Tech Law Expert

    4 days ago

    London, Greater London, United Kingdom BCL Legal Full time

    **Job Overview:** Tech Law ExpertWe are seeking an experienced Tech Law Expert to join our team at BCL Legal. The ideal candidate will have a strong background in commercial law, with a focus on technology-related matters.**Estimated Salary Range:** £150,000 - £220,000 per annum.The successful candidate will be responsible for advising clients on...

  • Senior Legal Counsel

    3 weeks ago

    London, Greater London, United Kingdom Michael Page Legal Full time

    Job Title: Senior Legal Counsel - Employment Law ExpertJob Summary:This role involves providing expert advice on employment law issues and implementing strategies to mitigate legal risks within the Legal department of a consumer brand with a large, unionised workforce.Key Responsibilities:Managing the legal aspects of HR and IR and the associated...

  • Risk Transformation Expert

    4 weeks ago

    London, Greater London, United Kingdom McGregor Boyall Full time

    Risk Transformation Expert - Financial ServicesWe are seeking an experienced Risk Transformation Expert to join a collaborative and supportive team within a leading financial services organisation. This role will play a pivotal part in a multi-year clearing transformation programme, where you will lead risk-related activities and ensure regulatory and...

  • Venture Capital Legal Expert

    4 days ago

    London, Greater London, United Kingdom Montresor Legal Full time

    We are seeking a Venture Capital Legal Expert to join our team at Montresor Legal. This exciting opportunity requires an experienced lawyer with a deep understanding of venture capital, M&A, and general corporate/commercial law.The successful candidate will be responsible for advising our business on how to deliver results while managing legal risks,...

  • Data Transformation Lead

    7 days ago

    London, Greater London, United Kingdom Legal & General Full time

    Unlock Value through Data ExcellenceAs a leading financial services organisation, Legal & General is shaping the future of data management. We're seeking a skilled Data Transformation Lead to drive our data strategy and operations forward. This pivotal role requires a strong understanding of data integrity, quality, and operations.**Key Responsibilities:***...

  • Transformation Expert

    2 hours ago

    London, Greater London, United Kingdom PA Consulting Full time

    About the RoleWe are seeking a highly skilled Transformation Expert to join our Defence and Security team. As a consultant, you will work closely with clients to design and implement effective strategies, operating structures, and solutions that address their most pressing challenges.Your primary responsibility will be to deliver projects that require a wide...