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Service Administrator

1 month ago


Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time
Job Summary

We are seeking a highly motivated and organized Service Administrator to join our Breast and Plastic Surgery Cluster. This role involves providing exceptional customer care, coordinating patient appointments, and ensuring administrative processes are efficient and timely.

Key Responsibilities
  • Provide outstanding customer service to patients, treating them with empathy and tact.
  • Coordinate and organize patient appointments, ensuring seamless communication with healthcare teams.
  • Manage administrative tasks, including proofreading clinical letters, monitoring waiting times, and booking appointments.
  • Liaise with healthcare services, assisting and supporting administrative teams as needed.
About the Role

This is an exciting opportunity to join a dynamic team, working in a fast-paced environment. The successful candidate will be highly motivated, with excellent communication skills, and the ability to work well under pressure.

We are committed to creating a culture of inclusivity, where everyone can be themselves and reach their full potential. We recognize the benefits of a diverse workforce and welcome applications from individuals of all backgrounds.

Benefits

We offer a range of benefits, including flexible working schemes, family-friendly policies, and access to comprehensive occupational health services. You will also benefit from salary sacrifice options, including our OFSTED-rated nursery, and the NHS Pension scheme.

As a valued member of our team, you will have access to extensive staff discounts, cycle-to-work schemes, and car lease schemes. We are committed to helping you develop and grow, with opportunities for training and professional development.