Highly Skilled IT Support Specialist

3 days ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
Job Description:

We are seeking a Highly Skilled IT Support Specialist to join our team at Interface Recruitment UK.

About the Role:

This is an excellent opportunity for a motivated and experienced IT professional to provide high-level support to clients through effective use of firm IT systems.

The ideal candidate will have excellent client service and IT technical skills, good communication and team skills, and the ability to organise self and work effectively.

You will be responsible for taking and recording calls, investigating and resolving incidents, liaising with clients and IT personnel, and keeping the service desk application updated.

  • Main Responsibilities:
  • Take and record calls on IT service desk system
  • Investigate, monitor, and resolve incidents/service requests
  • Liaise with clients, IT support personnel, and external suppliers
  • Keep service desk application and colleagues updated
  • Chase overdue incidents
  • Liaise with Line Managers to identify and resolve problems
  • Application delivery, patching, and antivirus
  • Install software and demonstrate use of loan equipment
Requirements:

To be successful in this role, you will need:

  • Fundamental Skills:
  • 1st and 2nd line IT support experience
  • Excellent client service and IT technical skills
  • Good communication and team skills
  • Ability to organise self and work effectively
  • At least 2 years' experience in IT service desk environment
  • Prior experience of software installations and virus checking
  • Knowledge of Microsoft desktop operating systems
Desirable Qualifications:

We welcome applicants with:

  • Accredited Certifications:
  • A HNC/HND in Computing or equivalent
  • Accreditations in Microsoft technology
  • Experience of desktop upgrades and migrations
  • Experience in deploying Group Policies and Active Directory
Salary and Benefits:

The salary for this position is estimated to be around £35,000 - £45,000 per annum, depending on experience. In addition, we offer a range of benefits including health insurance, pension scheme, and flexible working hours.

Location:

This role is based in the UK and requires regular attendance at our office locations.



  • Leeds, Leeds, United Kingdom Jet2 Plc Full time

    At Jet2 Plc, we're working together to deliver an amazing journey for our customers.Job OverviewWe're seeking a highly skilled Desktop Support Engineer to join our 24/7 team of technical support specialists. As part of our team, you'll work closely with other engineers to provide technical support to our technology-enabled workforce.About the RoleThis is a...


  • Leeds, Leeds, United Kingdom Proactive Appointments Limited Full time

    Company OverviewProactive Appointments Limited is working in partnership with one of our biggest clients to fill a critical position for an experienced Desktop Support Engineer.Estimated Salary Range:£35,000 - £45,000 per annumJob DescriptionWe are seeking a highly skilled and experienced Desktop Support Specialist to join our client's team on an initial...


  • Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Interface Recruitment UK is seeking a highly skilled 2nd Line Infrastructure Technician to join our established team. This is an exciting opportunity for an existing IT professional looking to gain further IT and business experience while developing their career with a leading financial services organisation.


  • Leeds, Leeds, United Kingdom Computer Task Group (UK) Limited Full time

    Job OverviewWe are seeking a highly skilled DevOps Specialist to join our team at Computer Task Group (UK) Limited. As a Senior DevOps Engineer, you will be responsible for designing and implementing DevOps environments, Unix/Linux platforms, and AWS cloud applications.Key ResponsibilitiesDesign and implement DevOps environments, Unix/Linux platforms, and...


  • Leeds, Leeds, United Kingdom Auxeris Full time

    We are seeking a highly skilled Structural Steel Design Specialist to join our team at Auxeris. As a key member of our design team, you will be responsible for designing structural steelwork for our clients in the Leeds area.Key Responsibilities:Design structural steelwork using relevant design codes and software.Collaborate with multidisciplinary teams to...


  • Leeds, Leeds, United Kingdom Fruition IT Full time

    Fruition IT is seeking a talented Backend Software Engineer to join their team in Leeds.As a Backend Software Engineer at Fruition IT, you will play a key role in developing a bespoke SaaS product and creating a low-latency, high-performing connected platform using Terraform as the infrastructure as code and Node JS as the backend framework, spun up into an...


  • Leeds, Leeds, United Kingdom AMF Recruitment Full time

    We are seeking a highly skilled mechanical field service specialist to join our client's team in Yorkshire, UK.As a mechanical field service specialist, you will be required to travel around the UK and visit customers, working on fan and smoke extraction systems. This is a fantastic opportunity for a mechanical fitter with experience in air movement, air...


  • Leeds, Leeds, United Kingdom Initialize IT Full time

    At Initialize IT, we are seeking a highly skilled Network Support Specialist to join our team. As a key member of our Network Support team, you will be responsible for providing technical responses and fixes to incidents, changes, and service requests reported by customers.The successful candidate will have a proven ability to perform technical diagnostics...


  • Leeds, Leeds, United Kingdom Initialize IT Full time

    At Initialize IT, we are seeking a highly skilled Network Support Specialist to join our team. The successful candidate will be responsible for providing technical support to our service provider customers, resolving incidents, changes, and service requests in a timely and efficient manner.The ideal candidate will have a strong background in network...


  • Leeds, Leeds, United Kingdom Victim Support Full time

    Crime Support SpecialistVictim Support is seeking a Crime Support Specialist to provide specialist support services for people affected by crime. As a Service Delivery Volunteer, you will work directly with victims and/or alongside staff to make a difference in their lives.Key Responsibilities:Provide practical and emotional support to victims of crimeWork...


  • Leeds, Leeds, United Kingdom Victim Support Full time

    Crime Support SpecialistAt Victim Support, we're committed to providing specialist support services for people affected by crime. As a Crime Support Specialist, you'll play a vital role in delivering this support, working closely with our team to provide practical and emotional support to victims.Key Responsibilities:Provide specialist support services to...


  • Leeds, Leeds, United Kingdom Toshiba EMEA Full time

    About Toshiba Global Commerce Solutions, Inc.Toshiba Global Commerce Solutions, Inc. is a global retail technology leader, providing innovative solutions to empower retailers to deliver seamless customer experiences. As a key player in the industry, we're passionate about helping retailers overcome the challenges of today's fast-paced retail landscape.Job...

  • Female Support Worker

    4 weeks ago


    Leeds, Leeds, United Kingdom Creative Support Full time

    **About the Role**We are seeking a highly motivated and enthusiastic Female Support Worker to join our team at Creative Support. As a specialist in autism care, you will provide person-centred support to adults with Autistic Spectrum conditions and additional learning disabilities and mental health support needs.**Key Responsibilities**Provide specialist...


  • Leeds, Leeds, United Kingdom Victim Support Full time

    About the Role:We are seeking a highly skilled and compassionate Sexual Violence Support Specialist to join our team at Victim Support. As an Independent Sexual Violence Advisor (ISVA), you will provide critical support and advocacy to survivors of sexual violence, helping them navigate the complex criminal justice system and access essential resources.Key...


  • Leeds, Leeds, United Kingdom Beacon Support Full time

    Beacon Support Ltd. is a dynamic organization dedicated to providing specialist support services. As a Specialist Support Professional, you will play a vital role in assisting Higher Education students with disabilities and mental health conditions through one-to-one support.About the Role:You will work closely with students to encourage coping strategies,...


  • Leeds, Leeds, United Kingdom Victim Support Full time

    Administrative Support SpecialistWe are seeking an Administrative Support Specialist to join our team at Victim Support. In this role, you will provide administrative support across a range of functions within the Homicide Service, including managing Excel spreadsheets, inputting and raising invoices, and managing calls to and from a range of people.You will...


  • Leeds, Leeds, United Kingdom Vertex IT Solutions Ltd Full time

    We are seeking a highly skilled and experienced Network Support Specialist to join our team at Vertex IT Solutions Ltd.The ideal candidate will have experience in providing 3rd line support to incidents escalated from the service desk, managing various projects, and maintaining our Client's Infrastructure Estate, which presently consists of 300+ networks.Key...


  • Leeds, Leeds, United Kingdom Parkinson Gray Associates Full time

    Job OverviewWe are seeking a highly skilled Mechanical Design Engineer to join our Building Services (MEP) Division.About the RoleThis permanent position offers an excellent opportunity for experienced Mechanical and Electrical Building Services Design Engineers to work on a wide range of projects, from new build developments to intricate refurbishments and...


  • Leeds, Leeds, United Kingdom Morson Talent Full time

    Company OverviewMorson Talent is a leading provider of engineering services, with a strong focus on rail projects. We are seeking a highly skilled Mechanical and CNC Engineer to join our team.About the RoleThis exciting opportunity will see you working closely with our experienced project managers and engineers to design, develop, and test mechanical systems...


  • Leeds, Leeds, United Kingdom Liberty Full time

    Job OverviewWe are seeking a highly skilled and experienced Gas Engineer to join our team in Leeds. The successful candidate will be responsible for carrying out service and repair work on gas appliances, ensuring all work is completed to a high standard and in line with industry regulations.About the RoleThe salary for this position is £35,630 per annum,...