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Veterinary Front Desk Coordinator

2 months ago

Great Malvern, Worcestershire, United Kingdom BluePearl Full time

Exceptional Customer Service Opportunity at BluePearl Pet Hospital

We are seeking a skilled customer service professional to provide support and comfort to our clients as a Veterinary Receptionist.

Key Responsibilities:

  • Client Interaction: Greet clients warmly and make them feel welcome, offering compassionate listening and support in emotional situations.
  • Communication: Communicate clearly and calmly with clients in person and on the phone, assessing their needs and determining urgency.
  • Appointment Management: Handle appointments and provide information to clients, facilitating the process of pet remains handling with compassion.
  • Support Services: Offer emotional support to grieving clients and provide guidance in times of need.

Why Choose BluePearl?

  • Benefits: Enjoy pet insurance and treatment discounts, opportunities for growth and career advancement, continuing education and training programs, and health and wellness benefits.
  • Culture: Experience a friendly and supportive work environment that values diversity and provides equal opportunities to all.

At BluePearl, we are committed to enriching lives through exceptional pet care. We are an Equal Opportunity Employer and a Drug-Free Workplace.