Front of House Operations Lead

24 hours ago


Belfast, United Kingdom CPL Full time
As a seasoned professional in the hospitality industry, we are seeking an experienced Front of House Operations Lead to join our leadership team at The Moxy Hotel Belfast. In this role, you will oversee all Front Office operations, leading and guiding your team to deliver exceptional service and exceed guest expectations.

About the Role: Reporting directly to the General Manager, the Front of House Operations Lead will be responsible for supervising, training, and evaluating Front Office and Guest Service staff to maintain the highest levels of performance and professionalism. You will also be responsible for upholding and enforcing all Front Office procedures, ensuring compliance with the hotels standards and brand strategies.

What We Offer: A competitive salary of $80,000 - $100,000 per annum, opportunities for growth and advancement within the MHL Hotel Collection, and a supportive and innovative team environment.

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