Test Center Operations Manager
3 days ago
Company Overview
">- Pearson is the world's leading learning company, with 40,000 employees in more than 80 countries.
- We have a simple mission: to help people make more of their lives through learning.
Job Description
">- Act as Line manager for all test centre staff regarding employee relations, training & development, absence management, and performance management.
- Support the Regional Manager in recruitment issues and conduct staff interviews as required.
Responsibilities
">- Maintain and update local site administration and documentation.
- Ensure all compliance standards relating to the test centre operation and Pearson VUE stringent security protocols are adhered to.
Key Activities
">- Provide a high level of customer service in the test centres at all times.
- Review transmission and error logs in locally operating software, to ensure proper functioning (including schedule download and results upload processes).
Estimated Salary: £30,000 - £35,000 per annum depending on experience. Benefits include a competitive salary, pension scheme, and opportunities for professional development.
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