Housing Officer
7 hours ago
About the Role
You will be working for a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers. The company is focused on delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most. They are investing in our communities, to address local issues and create opportunities for everyone.
Your New Role
As a field housing officer, you will be managing a patch of approximately 800 properties, spending 70-80% of your time in the field delivering a proactive tenancy and property management service, as well as responding to customer enquiries as appropriate. The closest office is in Yeovil which you will be required to attend for training, team meetings and team collaboration days, but we also have an agile working policy, so working from home or other locations in between customer appointments is an option.
Your Key Responsibilities
You'll have a regular presence in our communities, completing estate and block inspections and will work with other teams and external partners to make sure our neighbourhoods are welcoming, clean, safe and where people want to live. You'll have a focus on property condition to make sure it is suitable, safe and being maintained by both the customer and us to a satisfactory standard.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you're passionate about delivering excellent customer service and making a difference in your community, we'd love to hear from you.
How to Apply
Please submit your application, including your CV and a covering letter, to us. We look forward to hearing from you.
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